Being considered one of the best builders in MA and NH by our customers is a great feeling, and any recognition or awards we receive on top of that is just icing on the cake! That being said, Blackdog has won the GuildQuality’s 2017 Guildmaster Award and we couldn’t be more thrilled!
This award was presented to Blackdog’s team for exhibiting consistent, outstanding customer service within the residential construction industry. Of the over 600 applications, our talented crew made the cut and we wanted to share the great news with our valued customers because you helped us win!
GuildQuality is a third-party customer satisfaction survey company, which provides the authenticity any business owner is seeking for accessing honest feedback from their work. For GuildQuality to determine the winners of the Guildmaster Award, they surveyed and reviewed thousands of customer responses regarding the candidates. As a company that surveys every client to preserve transparency, receiving the minimum response rate to qualify for this award can be a difficult goal to obtain. By comparing the number of customers who would recommend a candidate’s services to a friend and the percentage of customers who responded, Blackdog achieved over 90%!
The qualifications of this award go beyond just the customer service survey, and can be viewed on their website for further details highlighting the exceptional qualities and services we can offer homeowners in our community, as well as the other Guildmaster winners.
Being fair and honest with our customers while providing them with the best services, team, and results they need for their renovation project is what drives Blackdog to succeed every day. We are continuously improving our processes and provide ongoing training for employees to ensure we will continue to be recognized for our customer service achievements for years to come.
To learn more about our various local and national awards, check our what our community has to say here! And for more information about how Blackdog can be the contractors on your next MA or NH project, contact us today by calling us in Salem (603) 952-3192 or in Amherst (603) 769-4938.