After the overall quality of the people who make up Blackdog (we have attracted and retained a staff of talented, integrity-driven employees and experience very little turnover), our single greatest strength is in our systematized approach to business. Our internal systems are documented, communicated, and understood by every individual in the company. Nothing is left to chance – we don’t “figure it out when we get there.” This translates to smoothness and consistency, from taking a client’s first phone call through gathering all the relevant data and documenting our clients’ preferences and selections, to communicating all of those details to our production staff, who then utilize their own systems and procedures to ensure that the building process and end results are exactly what our clients are expecting.
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